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Hospitality Huddles

1 個月前
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Hospitality Huddles
Are you passionate about hospitality? Do you crave expert insights tackling the current pain points operators like you face everyday? Well, you’re in the right place! Each episode, we will bring together a panel of thought leaders and some of the most creative minds shaping the future of hospitality. Together, we’ll explore the heart and soul of this ever-evolving industry, one huddle at a time. Whether you’re a seasoned industry pro or starting your journey up the ladder, we’ve got something special for you. Hospitality Huddles is more than a podcast; it’s a community of passionate individuals who appreciate the art and science of hospitality. Stay tuned for our thrilling episodes, where we blend the best experience, expertise, and enthusiasm to serve up tips, takeaways and actions to help you think differently. Welcome to Hospitality Huddles, where hospitality meets conversation!
Mon, 13 May 2024 13:45:28 +0100
021. Hospitality Brews May 2024

Join Scot Turner and Michelle Moreno for their monthly round-up about all things hospitality.

Each month they tackle some of the biggest news stories affecting our industry in the month.

Hospitality Brews will be live on LinkedIn on the first Wednesday of every month and released on audio format shortly after.

Mark your diaries, put the kettle on and pick out your favourite dunker, sit back and enjoy the show.

Follow Scot on LinkedIn here

www.audenhospitality.com

Follow Michelle on LinkedIn here

www.qableadership.com

Mon, 13 May 2024 13:45:28 +0100
020. Chatting Hotels, Content Creation and Under-Utilised Spaces.

Join Scot Turner on our latest huddle as Steve Turk joins the show to have a conversation between two old hoteliers. They discuss all things hotels, underutilised spaces, consultants, personal brand and their journey from hotelier to owning their own businesses.

Its an episode packed full of insights and anyone in hotels will love the episode.

You can find Steve by visiting his LinkedIn profile below,

https://www.linkedin.com/in/stevelturk/

And here are his fantastic businesses:

Turk Hospitality Ventures

Tangy Management

Hospitality Mentor

Biscayne Coffee

Check out Good Morning Hospitality every Wednesday on LinkedIn here

-----------------------------

Hospitality Huddles is brought to you by Auden Hospitality, challenging hoteliers to think differently about their F&B to create outlets their guests will love - learn more at:

www.audenhospitality.com

And finally.....

Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?

F&B Insider is read in over 57 countries, see more and subscribe here ✍🏼

https://foodandbeverageinsider.substack.com/

Tue, 07 May 2024 05:31:00 +0100
019. The Secrets Of Managing Projects Successfully

Join Scot Turner on our latest huddle as he chats with Brendan Kelly, Head of Projects at JKS Restaurants about how to manage projects successfully, why process is important and how to use Notion as your central system.

You can find Brendan by visiting his LinkedIn profile below, https://www.linkedin.com/in/kbrendan/ ----------------------------- Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at:

www.audenhospitality.com And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? F&B Insider is read in over 57 countries, see more and subscribe here ✍🏼 https://foodandbeverageinsider.substack.com/

Tue, 30 Apr 2024 05:00:00 +0100
Bitesize Episode: How To Create An F&B Strategy In Three Steps.

Join Scot Turner for our first Bitesize Episode where we share one actionable tip to help you think differently to grow your F&B operation and create outlets your guests will love.

Listen to the three-step process we follow at Auden Hospitality when we visit a hotel to do an F&B strategy.

To learn more about Auden, visit our website www.audenhospitality.com

Enjoy the Show!

Fri, 26 Apr 2024 12:13:18 +0100
018. How The “Impact Filter” Enables Project Success

Join Scot Turner on our latest huddle as he chats with Jeremy Julian about all things tech, the 'impact filter' and the lessons learned from 250 podcast episodes. This is such a great conversation and so many things to take away from Jeremy's experience.

You can find Jeremy by visiting his LinkedIn profile below, https://www.linkedin.com/in/jeremy-julian/

Restaurant Technology Guys Podcast https://restauranttechnologyguys.com/ ----------------------------- Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? F&B Insider is read in over 57 countries, see more and subscribe here ✍🏼

https://foodandbeverageinsider.substack.com/

Tue, 23 Apr 2024 01:58:00 +0100
017. Why Every Chef Should Write A Book With The Disruptive Chef

Join Scot Turner on our latest huddle as he chats with Christian J Fischer to learn about his travels from Austria to the US, why every Chef needs a book, how you can do this in just 90 days and how he helps Chefs be more than just a cook.

You can find Christian by visiting his LinkedIn profile below,

https://www.linkedin.com/in/christianjfischer/

And Christians website where you can learn more about his many companies

www.christianjfischer.com

----------------------------- Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com

And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? F&B Insider is read in over 46 countries, see more and subscribe here ✍🏼 https://foodandbeverageinsider.substack.com/

Tue, 09 Apr 2024 01:30:00 +0100
016. Answering the Critics - Why Every Restaurant Needs A Podcast Strategy

Join Scot Turner on our latest huddle as he chats again with Jay Ashton about why he thinks every restaurant should have a podcast responding to some of the comments we received following the last episode.

You can find Jay by visiting his LinkedIn profile below, this is where you can catch all of his content including his daily Late Night Show.

https://www.linkedin.com/in/jayashtoncanadasrestaurantguy/ ----------------------------- Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com

And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?

F&B Insider is read in over 46 countries, see more and subscribe here ✍🏼

https://foodandbeverageinsider.substack.com/

Tue, 02 Apr 2024 02:05:00 +0100
015. Unravelling the Myths and Embracing Planet Conscious Decisions

Join Scot Turner on our latest huddle as he speaks with Till Schäfer of Falkensteiner Hotels & Residences where they talk about sustainability, the effects of decisions on the guest experience and an idea about how you can show guests usage to reduce consumption!

If you liked some of the ideas by Till, you can learn more by visiting his LinkedIn profile below;

https://www.linkedin.com/in/till-schaefer-64b71359/

Learn more about Falkensteiner Hotels & Residences by visiting their website

https://www.falkensteiner.com/en

----------------------------- Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to help them think differently about their F&B operation - find out more at www.audenhospitality.com

And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?

F&B Insider is read in over 52 countries, see more and subscribe here ✍🏼

https://foodandbeverageinsider.substack.com/

Tue, 26 Mar 2024 02:37:00 +0000
014. Mastering the Art of Local Marketing

Join Scot Turner on our latest huddle as he speaks with Justin Ulrich of Evocalize and The Local Marketing Podcast about how to carry out successful local marketing and the lessons he haas learnt from interviewing some of the best in the business.

You can find Justin by visiting his LinkedIn profile below;

https://www.linkedin.com/in/justinculrich/

Find Evocalize: https://evocalize.com/

Listen to The Local Marketing Lab on Spotify

https://open.spotify.com/show/302o07eQ7jETBElW42c8Da?si=XqmPh7LSSp2H0S_Jm6VIpA ----------------------------- Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to help them think differently about their F&B operation - find out more at www.audenhospitality.com

And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?

F&B Insider is read in over 52 countries, see more and subscribe here ✍🏼

https://foodandbeverageinsider.substack.com/

Tue, 19 Mar 2024 02:42:00 +0000
Bonus Episode: Behind The Scenes On Location With Auden Hospitality

Welcome to the latest episode of Hospitality Huddles with Scot Turner, a special episode recorded on-location at Foxhills Country Club with Operations Director Bal Mahey as Auden Hospitality collaborates with the hotel team to launch Flo's cafe.

This educational and insightful episode delves into fundamental topics like menu development, operational efficiency, and even the process of rebranding their family cafe.

Discover how minor system improvements can elicit substantial changes and solve some of the hospitality industry's most pressing challenges. Our episode amplifies how principles of Quick Service Restaurants (QSR) can be adopted within various hospitality sectors to enhance efficiencies, and how leveraging technology can promote growth without the need for exponential personnel expansion.

Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to help them think differently about their F&B operation - if you like what was discussed today, reach out and lets chat about your project.

Thu, 14 Mar 2024 01:30:00 +0000
012. How To Make The Most Of Your Hotel (and F&B) Website

Join Scot Turner on our latest huddle as he speaks with Omar Boubess of Studio Circa on how to think about your hotel website differently especially when it comes to your F&B outlets.

You can find Omar by visiting his LinkedIn profile below; https://https://www.linkedin.com/in/omarboubess/

Learn more about Studio Circa at https://www.studio-circa.com/

----------------------------- Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to help them think differently about their F&B operation - find out more at www.audenhospitality.com

And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? F&B Insider is read in over 52 countries, see more and subscribe here ✍🏼 https://foodandbeverageinsider.substack.com/

Tue, 05 Mar 2024 01:59:00 +0000
011. Every Restaurant Should Have A Podcast

Join Scot Turner on our latest huddle as he speaks with Jay Ashton about why he thinks every restaurant should have a podcast. This is a great chat for any operator wanting to up their socials game!

You can find Jay by visiting his LinkedIn profile below, this is where you can catch all of his content including his daily Late Night Show. https://www.linkedin.com/in/jayashtoncanadasrestaurantguy/

----------------------------- Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com

And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? F&B Insider is read in over 46 countries, see more and subscribe here ✍🏼 https://foodandbeverageinsider.substack.com/

Tue, 27 Feb 2024 02:39:00 +0000
010. Restaurant Social Media Is Changing... Are You Ready?

Join Scot Turner on our latest huddle as he speaks with Heather Cox of Heather Cox Codes about the changing landscape of social media in hospitality including going live in 2024, storytelling, using hashtags properly and how to maximise AI.

You can find Heather by visiting her LinkedIn profile below https://www.linkedin.com/in/heathercoxcodes/

In the show, Heather describes her hashtag generator, here is the link to try it yourself;

https://chat.openai.com/g/g-wAFMOll9s-hashcreator

----------------------------- Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com

And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? F&B Insider is read in over 46 countries, see more and subscribe here ✍🏼 https://foodandbeverageinsider.substack.com/

Mon, 19 Feb 2024 01:13:00 +0000
009. Why Storytelling With Authenticity Is The Key To Employee Branding

Join Scot Turner on our latest huddle as he speaks with Oli Calivero of Pizza Pilgrims about employee branding and how storytelling is a key strategic tool to put you ahead of the rest to attract and retain the best talent.

You can find Oli by visiting his LinkedIn profile below https://www.linkedin.com/in/olivercavaliero/

In the show, oli describes his people branding framework from this post on LinkedIn;

https://www.linkedin.com/feed/update/urn:li:activity:7087748810449264640/

----------------------------- Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com

And finally.....

Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?

F&B Insider is read in over 46 countries, see more and subscribe here ✍🏼 https://foodandbeverageinsider.substack.com/

Tue, 13 Feb 2024 02:00:00 +0000
008. The Future of Using Data in the Hospitality Industry.

Join Scot Turner on our latest huddle as he speaks with Derek Smith about all things data and what the future looks like for the use of analytics, AI in the industry and why Derek isn't worried about Chat GPT!

You can find Derek by visiting his LinkedIn profile below

https://www.linkedin.com/in/dereksmithcm/

Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com

Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?

F&B Insider is read in over 39 countries, see more and subscribe here ✍🏼 https://foodandbeverageinsider.substack.com/

Tue, 09 Jan 2024 02:01:00 +0000
007. Why Coaching Should Be Part Of Your People Strategy.

Did you know, that middle management are the people in your business that are most exposed to burn out? And, did you know that many are not given the tools to help them deal with the challenges they face everyday?

There is an answer....

In this episode of Hospitality Huddles, the panel discusses how important coaching can be for an organisation and focus on what the benefits are of bringing external coaches in to develop your people. It is an episode with so many takeaways you will want to have a pen and piece of paper ready to make notes.

Host Scot Turner is joined by; Andy Jones Monte Silva Adam Lamb Don't miss out on this opportunity to learn from some of the best so you can take advantage of implementing the right strategy into your business.

Find our Panelists on LinkedIn

Andy Jones -https://www.linkedin.com/in/andyjonesmihi/

Monte Silva - https://www.linkedin.com/in/montesilva/ Adam Lamb - https://www.linkedin.com/in/adamlamb/ Scot Turner - https://www.linkedin.com/in/scot-turner/

To Subscribe to the newsletters of the panelists, follow these links:

Andy Jones

The Leadership Buffet Newsletter

https://www.linkedin.com/newsletters/7052228038159159296/

Monte Silva

Restaurant Success Newsletter

https://www.linkedin.com/newsletters/7137664370506924032/

Adam Lamb

Your Recipe For Career Success Newsletter

https://www.linkedin.com/newsletters/your-recipe-for-career-success-7016778639539150848/

This episode is brought to you in partnership with Auden Hospitality, see more here;

www.audenhospitality.com

And finally, if you like this episode, please leave a review wherever you listen to your podcasts. Thanks for listening 🙌🏼

Wed, 20 Dec 2023 01:02:00 +0000
006. We Have To Start Looking At Our Wine Lists More Strategically.

Join Scot Turner on our latest huddle as he speaks with Owen Ward about where operators make the most common mistakes in their wine list and why looking at your offer strategically can help you increase revenue.

It was a fantastic chat that was full of takeaways and action points to grow your wine sales.

Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com

Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?

See more and subscribe here ✍🏼

https://foodandbeverageinsider.substack.com/

Tue, 12 Dec 2023 04:25:00 +0000
005. Curating Food Experiences and Hotels From A Guests Perspective

Join Scot Turner on our latest huddle as he speaks with Karl Wilder about a life travelling the world curating food tours and some of the things he learned travelling the world and staying in hotels.

Karl has an infectious viewpoint and some of the topics he raises will resonate with people in the industry.

Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again.

Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?

See more and subscribe here ✍🏼 https://foodandbeverageinsider.substack.com/

Tue, 14 Nov 2023 04:41:00 +0000
004. Shift Your Mindset & Disrupt Your Training

Have you changed the way you train your people today compared to the way you trained them yesterday? If you answered yes, then its time to disrupt the way you train your people.

In this episode of Hospitality Huddles, the panel discusses how we need to start looking at personalisation, choice, authenticity, speed and user experience to start engaging our teams better.

It is an episode with so many takeaways you will want to have a pen and piece of paper ready to make notes.

Host Scot Turner is joined by; Jason Berkowitz - Arrow Up Training Julia Smith - Blend Kieron Bailey - Otolo

Don't miss out on this opportunity to learn from some of the best so you can take advantage of implementing the right tech into your business. Find our Panelists on LinkedIn

Jason Berkowitz - https://www.linkedin.com/in/jasondberkowitz/

Julia Smith - https://www.linkedin.com/in/julia-smith-966a83152/

Kieron Bailey - https://www.linkedin.com/in/theboybaileyspeaks/ Scot Turner - https://www.linkedin.com/in/scot-turner/

For more information about some of the platforms mentioned on the call see the links below: Arrow Up Training - https://arrowuptraining.com/

Blend - https://weareblend.ai/

Otolo - https://www.myotolo.com/

This episode is brought to you in partnership with Auden Hospitality, see more here;

www.audenhospitality.com

And finally, if you like this episode, please leave a review wherever you listen to your podcasts.

Thanks for listening 🙌🏼

Wed, 08 Nov 2023 20:36:48 +0000
BONUS: In Conversation About Hotel F&B

Wouter de Graaf, Founder and CEO of Hospo Life joins Scot Turner for a bonus huddle to talk about hotel F&B and share Wouter's experience of over 30 years working and running luxury hotels all over the world. It's a great episode for your coffee break to give you some ideas about how you can look at F&B differently and as usual, is full of great ideas from Wouter. Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again. Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? See more and subscribe here ✍🏼 https://foodandbeverageinsider.substack.com/

Thu, 26 Oct 2023 04:00:00 +0100
003. Hospitality Is A Real Career, We Just Don’t Shout About It

Wouter de Graaf, Founder and CEO of Hospo Life joins Scot Turner for another huddle to talk about his career, hospitality and how Hospo Life are helping Students and Operators in the industry.

Wouter also shares that so many students who are studying hospitality never actually go into a job in the industry after they complete their studies and how we can change how people think about the industry.

Its a conversation full of insights, knowledge and conversation and one you don't want to miss.

Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again.

Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? See more and subscribe here ✍🏼

https://foodandbeverageinsider.substack.com/

Tue, 24 Oct 2023 07:00:00 +0100
002. Is Retention Just An Industry Hype Word?

Is retention an industry hype word? Is it actually the best way to measure your people strategies, on this week's Huddle we welcome Michelle Moreno, Matt Grimshaw and Ellie Hickling to answer these questions.

Find out why employee segmentation can help you improve engagement, how a scoring system can aid your senior managers and why tech needs to be adopted and embraced to find those marginal gains.

Episode shout outs include:

Stint Brigad Tenzo Youda Derek Smith & Canopy Metrics Andy Jones David Salyers Kris Hall The Burnt Chef Project Hospitality Huddles is brought to you by Auden Hospitality working with hoteliers to make F&B great again.

Thu, 12 Oct 2023 15:08:04 +0100
001. The Secrets Behind The Perfect Tech Implementation

Are you a hospitality operator looking to revolutionise your business with technology, but unsure where to start? Or maybe you know you need to change, but the thought of the upheaval is just too much for your team that is already overwhelmed?

Check out this week's episode "The Secrets Behind The Perfect Tech Implementation." where we will be diving deep into the strategies, insights, and practical steps to confidently integrate technology into your operations successfully.

Host Scot Turner is joined by; Troy Hooper - Founder & CEO, Kiwi Restaurant Partners and Co-CEO of Pepper Lunch Restaurants Chris Fletcher - Founder Tech on Toast Matt Hardoon - Vice President, Sales & Partnerships, Market Man Don't miss out on this opportunity to learn from some of the best so you can take advantage of implementing the right tech into your business.

Find our Panelists on LinkedIn

Scot Turner - https://www.linkedin.com/in/scot-turner/

Troy Hooper - https://www.linkedin.com/in/jtroyhooper/

Chris Fletcher - https://www.linkedin.com/in/chris-fletcher-52391150/

Matt Hardoon - https://www.linkedin.com/in/hardoon/

For more information about some of the platforms mentioned on the call see the links below:

Tech on Toast - https://www.techontoast.community/

MarketMan - https://www.marketman.com/

This episode is brought to you in partnership with Auden Hospitality, see more here;

www.audenhospitality.com

And finally, if you like this episode, please leave a review wherever you listen to your podcasts.

Thanks for listening 🙌🏼

Sun, 08 Oct 2023 20:49:20 +0100
TRAILER: Hospitality Huddles

Hospitality Huddles, where Hospitality Meets Conversation: Unveiling the Industry's Secrets, One Huddle at a Time.

We are bringing together industry thought leaders and some of the most creative minds shaping the future of hospitality from all around the world to share insights tackling the pain points operators just like you face everyday.

Together, we'll explore the heart and soul of this ever-evolving industry, one huddle at a time.

Sun, 08 Oct 2023 19:51:38 +0100
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